Support Engineer

Are you technically adept and communicative? Do you want to enable banks to become more data-driven by delivering our analytics software platform? Are you looking for a position where you can grow your people and communication skills alongside your technical skills? We are looking for new talents to join our team!

We value potential over experience. We are looking for graduates or junior professionals who are eager to learn fast and are willing to take the opportunity to work in a dynamic fintech environment.

Your responsibilities

– Responsible for the successful end-to-end installation of our products, including providing support to our customers throughout the implementation lifecycle
– Participate in the integration, installation and configuration of our products within a complex banking IT infrastructure
– Interact with our customers and partners over digital channels and sometimes on-site
– Understand our customers’ needs and identify opportunities to improve our products
– Define the planning of upcoming releases, taking new features and products into account
– Report the progress to involved stakeholders, including management and customers
– Refine and develop our implementation delivery procedure and coach younger colleagues

What we expect

– Successfully completed studies in Computer Science or comparable qualification
– Customer oriented attitude, leadership qualities and strong communication skills
– Problem-solving mindset, hands-on approach and a structured way of working
– Motivation to understand and master our products & technologies
– Professional fluency in German and English is mandatory
– Basic understanding of project management techniques
– Experience with the Linux Shell is required

What we offer

– Be part of a fast growing company, leader in the analytics software market
– Opportunity to grow, develop your ideas and be challenged
– Work with an international, diverse and highly skilled team
– Flexible working hours and independence in your tasks
– Regular team events such as our ski weekend!
– Free coffee, snacks & fresh fruits
– Free use of our company car

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