Banking Success Story: Consulting project for process standardization of credit products
The Wirtschafts- und Infrastrukturbank Hessen (WIBank), the development bank of the state of Hessen, turned to TechQuartier in March 2020. The assignment – to standardize the diverse and complex processes in the development bank when granting loans and to digitize them.
The most important goals were to significantly reduce the high coordination effort between participants and the quality of specific processes through higher standardization and the use of technological modules. In addition, a standardized process was needed to facilitate price calculation for future product launches and contribute to greater flexibility in the deployment of employees.